Payment Policy

Welcome to Brighthomeluis

At Brighthomeluis, we aim to provide a seamless and secure payment experience for all our customers. This Payment Policy outlines the accepted payment methods, terms, and conditions for purchases made on our platform.

Effective Date: January 3, 2025
Address: 109 Holman Dr, Headland, Alabama (AL), 36345
Phone Number: (334) 693-5050
Email: info@brighthomeluis.com
Website: https://brighthomeluis.com/

1. Accepted Payment Methods

1.1 Brighthomeluis accepts the following payment methods:

  • Credit Cards: Visa, MasterCard, American Express, and Discover

  • Debit Cards

  • Digital Wallets: PayPal, Apple Pay, and Google Pay

  • Bank Transfers (for bulk or custom orders; contact customer support for details)

  • Gift Cards: Brighthomeluis-issued gift cards

1.2 All payments must be made in USD (United States Dollar).

2. Payment Security

2.1 We utilize secure encryption protocols, including Secure Socket Layer (SSL) technology, to ensure your payment information is protected.
2.2 Brighthomeluis does not store your credit card or payment information on our servers. All transactions are processed through trusted and PCI-compliant payment gateways.

3. Payment Authorization

3.1 By placing an order, you authorize Brighthomeluis to charge the provided payment method for the total order amount, including applicable taxes and shipping fees.
3.2 In the event of payment failure, the order will not be processed until the issue is resolved. You will be notified promptly to update your payment details.

4. Taxes and Fees

4.1 Applicable sales tax will be calculated and displayed during checkout based on your shipping address.
4.2 International customers are responsible for any customs duties, taxes, or fees imposed by their local government.

5. Refunds and Adjustments

5.1 Refunds for eligible returns will be issued to the original payment method. For details, please refer to our Refund and Return Policy.
5.2 Any payment adjustments, such as partial refunds or order modifications, will be reflected on your payment statement.

6. Failed Transactions

6.1 If your payment transaction fails, please verify your payment details and try again. If issues persist, contact your financial institution or our customer support at info@brighthomeluis.com.
6.2 Orders with unresolved payment issues will be canceled after 7 business days.

7. Payment Disputes

7.1 For any unauthorized charges or disputes, contact us immediately at info@brighthomeluis.com. We will work with you and your financial institution to resolve the issue.
7.2 Fraudulent chargebacks may result in account suspension and legal action.

8. Contact Us

For questions or assistance with payments, please contact us:

Thank you for choosing Brighthomeluis. For more details, visit our website: https://brighthomeluis.com/.